Disney Princess Ultimate Dream Castle

Comments about Disney Princess Ultimate Dream Castle:

I was very disappointed to have the castle break after putting it together. My granddaughter was upset.

Comments about Disney Princess Ultimate Dream Castle:

We were disappointed with the quality of the castle even while assembling it. Afterward when things began breaking and the flimsy structure popped apart, we were even less impressed. However, my daughter LOVES this castle and has so much fun playing with it. The details in each room are well thought out and I only wish more attention had been spent in creating a quality product. That said, when I contacted Mattel about my concerns they were incredibly helpful, friendly and willing to offer a full refund. When I explained my daughter would be very upset if the castle went away, they were able to find replacement parts for the items that were broken or falling apart and I had the parts the very next day. I am beyond impressed with their customer service. They made this a very positive experience. While I am disappointed with the castle, I am a big fan of Mattel and would happily buy their products in the future.

Comments about Disney Princess Ultimate Dream Castle:

My three year old received this as a gift and it is one of the worst gifts ever. The staircase falls apart with the slightest touch, as do the chairs and other furniture. The magic carpet is anything but as it is difficult for an adult to move up and down, let alone a child. The castle as a whole is wobbly and feels like it is always about to fall over. It is cheaply made, although not cheap to purchase. Our three year old is very gentle and is constantly frustrated by the pieces breaking and falling off (the bed barely fits). We will be getting rid of this as soon as the newness wears off!

Comments about Disney Princess Ultimate Dream Castle:

My 3 year old daughter received her dream castle for Christmas. It was the one gift she asked for from Santa, over and over. Well after assembly and the first part of playing, I wish "SANTA" would have kept it. The furniture and steps fall apart when they are barely touched, as well as the the tower tops. They don't snap on securely; they fall off with the slightest little nudge. The small heart pieces that are on the tips are very easily lost because they don't stay in place either. I really expected a better product for the amount that "SANTA" paid. Unfortunately we can't return it, because regardless of these factors my daughter enjoys it. She just has to stop playing several times to ask..."Mommy, will you fix my stairs?"

Comments about Disney Princess Ultimate Dream Castle:

We can usually depend on Mattel for a good product. This castle is an exception! The product is poorly constructed. The assembly instructions are difficult to follow. The castle is made of plastic and many of the pieces did not fit well together. The staircase popped apart with even a gentle touch. Neither the flying carpet nor the turning dance floor were child friendly. An adult had difficulty using them. My grandchild (age 4) cried because she was so frustrated trying to make them work. I called Mattel to discuss the issues. They were quite understanding and sent me a return label. Both the castle and the furniture are "pretty" and very appealing --they need to reconstruct this product!

Comments about Disney Princess Ultimate Dream Castle:

My daughter was dead set on this being the best Christmas ever because she just knew Santa was bringing her this castle. We purchased it despite the price bc she wanted it so badly. For the price we anticipated a little better value. The staircase continually falls off with the slightest play, the purple castle turrets come off, the bed barely fits on the designated floor area, the magic carpet comes off as well. It has a great "wow" factor with appearance but just not great for play. My daughter is almost 6 and she plays with it very gingerly and it still frustrates her.

Comments about Disney Princess Ultimate Dream Castle:

The Ultimate Princess Castle is one of the best purchases I have ever made for my 4 year old grand-daughter. She loves the colors, pink and purple, and plays with it for hours. It's a perfect gift for any little girl!!

Comments about Disney Princess Ultimate Dream Castle:

It is very pretty and inviting. The construction could be alot better. It does seem to be very flimsy. The stairs fall off alot and has to be reattached, the purple kitchen tble will not stay snapped together, I had to super glue some pieces to where they go to keep stability. My 5 year old loves it and plays with it alot, so of course it was worth the money in that respect, but still a very expensive toy for the construction. Mattel should of made it more sturdy.

Comments about Disney Princess Ultimate Dream Castle:

Most important. My six year old daughter LOVES this castle. She was super excited when she opened it and has played with it every single day. Even her 14 year old sister and 5 year old brother have had fun playing with it. It's super cute and has lots of accessories. It's also made of plastic. And not the heavy duty plastic. It was easy enough to put together. The staircase does not stay together. I had to superglue some of the parts together so they would stay together. Some of the furniture is pretty flimsy as well. Again, nothing a bottle of superglue couldn't fix. But for the price I shouldn't have to superglue anything. Overall we are happy with the purchase because it has made my daughter totally happy. But as far a quality = price...not so much.

Comments about Disney Princess Ultimate Dream Castle:

All we heard she wanted for Christmas was a princess castle. My daughter absolutely loves her castle and thanks us for it repeatedly!