Returns

Meijer.com Return Policy - For Purchases Made Online Only

What is the Meijer.com return policy?

  • Unopened music, movies, video games, computers, software, electronics or collectibles may be returned or exchanged within 30 days of delivery. Live Christmas trees and wreaths have a special 3-day return policy. All other items may be returned or exchanged within 90 days of delivery. Items must be returned in original packaging with accessories and manuals.
  • Opened and defective music, movies, video games, computers, software, electronics, or collectibles may only be exchanged for the same item.
  • Items that are gas-powered have special return requirements. Please call 1-877-E-Meijer for assistance.
  • Grocery products sold by the case must be returned by the case in its entirety.

NOTE: All returns of items purchased on Meijer.com, whether to a Meijer store or to Meijer.com, are subject to the same policies. Credit cannot be applied if proper return procedures are not followed.

What are the different ways I can return an item I ordered from Meijer.com?
Items delivered by a carrier can be returned to FedEx or an authorized FedEx Ship Center, or by taking it to a Meijer store. Items delivered by LTL (To home, In Room or White Glove) can only be returned by Special Pickup. This can be arranged by calling 1-877-E-MEIJER (363-4537).
Visit your Order Details to get a Return Authorization Number (RA#), a Return Label and instructions on how to return your item.

How do I return an item to a Meijer store?
Take the Packing Slip and the item to the store. Your Shipping Confirmation email includes a Receipt # and Order # that can be used in place of a packing slip. Returns are subject to approval at the store.

NOTE: Only items delivered by a carrier can be returned to a Meijer store. If you refused delivery of a package from any of our carriers, please notify us immediately.

How do I return an item that was shipped by Special Delivery?
This can be arranged by calling 1-877-E-MEIJER (363-4537). Please have your order number ready before calling. You can find that number on your shipping confirmation email or on the packing slip.

When I return items, do I have to pay for shipping?
There is no return shipping cost to return a parcel-shipped item to a Meijer store or via FedEx. However, items shipped by LTL (To home, In Room or White Glove) have a return fee cost. Original shipping charges for Parcel & LTL deliveries are non-refundable.

When can I expect my refund?
You can expect to receive your refund within 14-21 business days after the package has been returned to the shipper. We will notify you via email of your refund once we've processed the return item. Refunds will be credited to the original purchasing Credit card or Gift card account number only.

Meijer Store Return Policy - For Purchases Made at a Meijer Store

Meijer policy allows refunds on General Merchandise within 90 days of purchase when accompanied by a store receipt. After 90 days, the manufacturer's warranty applies.

Exceptions to the 90-policy include:
  • Consumer Electronics items including but not limited to Computers, DVD Players, Digital Cameras, TVs, Camcorders, MP3 Players and Cell Phones must be in unopened packages and returned within 30 days of purchase. After 30 days the manufacturer's warranty will apply.
  • All GFM branded electronics maintain the 90-day policy.
  • Ammunition must be returned within 24 hours of purchase.
  • Non-returnable items include: State-approved WIC items, formula and alcoholic beverages. Opened packages of music, movies, all collectibles, video games and video game systems may only be returned if they are defective and must be exchanged for the same item. Receipt must accompany the exchange.

Returns for all Foods (includes meat, seafood, deli, produce, grocery, dairy and frozen) will be accepted with or without a receipt provided the package or product is present at the time of return. If no receipt is present, a Meijer Return Card will be issued.

Returns for all Meijer brand items, Food and General Merchandise, will be accepted with or without a receipt provided the package and product is present at the time of return. If no receipt is present, a Meijer Return Card will be issued.

Returns without a receipt are subject to the lowest sale price.